Privacy Policy

1. Introduction

At Explore UK Tours, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Booking information (travel dates, preferences, special requirements)
• Payment information (credit card details, billing address)
• Identity information (passport details, date of birth) when required for booking purposes
• Communications you send to us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on the website
• Referring website or source
• Location information

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage the services you request
• To process payments and bookings
• To communicate with you about your bookings, inquiries, or account
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and protect our business interests

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Performance of a contract when we provide services you have requested
• Legitimate interests in operating and improving our business
• Compliance with legal obligations
• Your consent, where we specifically ask for it

5. Data Sharing and Disclosure

We may share your personal information with:

• Service providers who help us deliver our services (accommodation providers, transport companies, payment processors, etc.)
• Professional advisers (lawyers, accountants, insurers)
• Government authorities when required by law
• Third parties in connection with a business transfer, merger, or acquisition

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

6. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those employees, agents, and third parties who have a business need to know.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete information.
• Erasure: In certain circumstances, you can request that we delete your personal information.
• Restriction: You can request that we restrict the processing of your personal information.
• Data portability: You can request the transfer of your personal information to you or a third party.
• Objection: You can object to our processing of your personal information.
• Withdraw consent: Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For more information about our use of cookies, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Explore UK Tours
123 Tourism Street
London, SW1A 1AA
United Kingdom

Email: [email protected]
Phone: +44 20 1234 5678